FlexCloud Privacy Policy

The controller of personal data processed in connection with the website, client account, cart, panel, payments, invoices and tickets is FlexCloud.

Privacy questions may be sent through the client panel or indicated contact channel.

FlexCloud may process identification and contact data, including name, email address, company name, billing data, client number and information provided in communication.

For account handling and security, FlexCloud may process IP addresses, timestamps, session data, device information, login history, panel activity, order numbers, service statuses and invoice numbers.

Data is processed to create and manage accounts, execute orders, activate services, operate the panel, handle payments, issue invoices, process complaints and communicate.

Data is also processed for security, abuse prevention, incident detection, logs, backups, restores, claims and legal duties.

The service uses cookies and similar technologies required for website operation, sessions, login, security, cart and client panel.

The cart may use browser storage to keep selected services and allow returning to an order after login.

FlexCloud processes server and security logs to ensure stability, diagnose errors, detect abuse, respond to incidents and protect infrastructure.

Logs may include IP address, request date and time, URL, response code, session identifier, browser information and technical data required to operate the service.

Data subjects have rights to access, rectify, delete, restrict processing, transfer data, object to processing and withdraw consent where applicable.

Some rights may be limited by legal duties, tax and accounting regulations, security, claims protection or processor status.

Privacy, data protection and rights requests may be sent through the client panel or indicated FlexCloud contact channel.

The Privacy Policy may be updated due to legal changes, process changes, service development, vendor changes or clarification of processing rules.